Privacy Policy

Last updated: 06/02/2036

TaleStack (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.talestack.co.uk.

We may collect the following information:

• Personal information you provide to us, such as:
   
  • Name
     
  • Email address
     
  • Shipping and billing address
     
  • Payment details (processed securely by third-party providers)
     
• Automatically collected information, such as:
   
  • IP address
     
  • Browser type and device information
     
  • Pages visited and time spent on the site
     

This information helps us operate and improve our website and services.

We use your information to:

• Process and fulfil orders
   
• Communicate with you about your order or enquiries
   
• Provide customer support
   
• Improve our products, website, and user experience
   
• Comply with legal and accounting requirements
   

We will never sell your personal data to third parties.

All payments on our website are processed securely by trusted third-party payment providers (such as Stripe). We do not store or have access to your full payment card details.

These providers only use your information to process payments in accordance with their own privacy policies.

We only share your information when necessary, for example with:

• Payment processors
   
• Shipping and delivery providers
   
• Website and hosting services
   

All third parties are required to handle your data securely and lawfully.

Our website may use cookies to:

• Ensure the site functions properly
   
• Understand how visitors use the site
   
• Improve performance and usability
   

You can control or disable cookies through your browser settings.

We keep your personal information only for as long as necessary to:

• Fulfil orders
   
• Provide customer service
   
• Meet legal and tax obligations
   

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate information
   
• Request deletion of your data (where legally possible)
   
• Withdraw consent for marketing communications
   

To exercise any of these rights, please contact us using the details below.

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: contact@laseretchai.co.uk
Website: www.talestack.co.uk